AML & KYC Policy

We operate strictly under international laws and trade standards to keep your funds safe. Our rules follow specific regulations, including:

• The National Ordinance Penalization of Money Laundering (NOPML);
• The National Ordinance on the Reporting of Unusual Transactions (NORUT);
• The National Ordinance on Identification of clients when Rendering Services (NOIS);
• Directive (EU) 2018/843 and FATF recommendations.

Our specialized Compliance Department creates the AML and KYC procedures that all employees must follow. They ensure every operation meets global standards and that all member documents are current and valid. By opening an account on our gambling sites, you agree to these rules and promise to follow them.

We require specific documents to verify who you are and where you live. You must provide:

• A color copy of your passport (photo pages and address page) or a national ID card;
• A confirmed phone number;
• Extra documents upon request, such as a driver’s license or utility bills to prove your address;
• Any additional documentation our team deems necessary to meet compliance standards.

You can only take money out of your account after we verify your identity and you complete our questionnaire. To prevent fraud, we enforce these strict rules:

• You can only send funds to a personal account that belongs to you;
• We strictly prohibit sending money to third parties;
• Internal transfers between different users are not allowed.

We must share user information with financial institutions or law enforcement if the law requires it. We can do this without asking for your prior consent. We keep all user data, betting history, and payment records for at least five years to remain compliant.

When you join our bookies, you undertake several important obligations. You must:

• Respect all international laws against financial fraud and money laundering;
• Avoid any direct or indirect involvement in illegal financial deals;
• Guarantee that all money you deposit is legally owned by you.

If we find signs of fraud or suspicious transactions, we will take action to protect our gambling sites. We reserve the right to:

• Conduct internal investigations into questionable account activity;
• Block or close accounts if details do not match or fraud is suspected;
• Suspend all operations and cancel payments until an official review ends;
• Request extra proof of where your funds came from, including bank card copies or original documents.

We apply extra scrutiny to users from jurisdictions labeled as high-risk. If we refuse a transaction or close an account due to suspicion, we are not liable for failing to fulfill obligations to the user. We are also not required to inform you about the specific measures we take to combat money laundering, except when asking for documents or suspending a specific service.